Employing Family Members in Your Small Business

Employing Family Members in Your Small Business 6bkqg August 25, 2025 Uncategorized Simisola wanted to make running her juice company, “Orangeberry”, easy. She was expanding quickly, demand was great, and revenues were strong and consistent. Her cousin Ade just resigned from his Job in Ibadan and wanted an opportunity in a bigger City like Abuja. […]

Customer Service is a System, Not a Smile

Customer Service is a System, Not a Smile 6bkqg August 25, 2025 Uncategorized It’s fresh on our minds how a customer who paid in full for a flight seat was dragged out of the plane while staff stood by, letting the situation escalate until it went viral. That incident wasn’t just about one employee, it […]

When Growth Backfires: How Expansion Can Hurt Your Business

When Growth Backfires: How Expansion Can Hurt Your Business Koyona Duke April 23, 2025 Uncategorized Growth is not always a win. Sometimes, your next big move can end up hurting your first success. You have a very successful flagship store, and that’s where all your business comes from. Then, seeing your exponential growth rate, you […]